When improving, it is important to define the right goals and objectives. Next, you need to decide how to measure in order to follow up. Companies spend massive resources on data acquisition, data warehouse, reporting and visualization of data. However, what information should you use in order to monitor your process and evaluate your goals?
KPI - Key performance indicators are used to measure how you are doing compared to your goals. It is of major importance to use the right KPI's in order to improve. It can be a challenge to break down overall business objectives into operational targets for departments and individuals. Lean Tech can assist you with this process.
The performance or process indicators must be something you can influence to create motivation. An example is operators who are evaluated based on machine efficiency - OEE, when access to maintenance staff and technicians affect this measure the most. It is better to be measured stop time affected by the operator itself. Goals are not motivating if your own effort are not affecting.
It is also important that management choose balanced targets. By having a strong focus on productivity and delivery, this can result in high quality cost or high wastage if not balanced. There may be situations where you must choose between wastage and efficiency. It is important that the operating personnel know what should be prioritized and when.
OEE is a widely used productivity indicator, revealing losses and enabling us to eliminate these losses. The available production time is crucial for the OEE calculation, and its definition depends on what losses you aim to reveal. You can get input on determining available production time in this video about OEE.