SPC training
Very engaged and focused throughout the course. Sticking to the agenda. Nice and pleasant.
Vegard Løkken
Production Manager, Nammo
Learning Objectives
- Identify customer needs and define relevant KPIs.
- Select projects aligned with strategic priorities.
- Translate strategic goals into actionable objectives.
- Establish structures for operational control (like Visual Management, Process design, Leader Standard Work, 5S, and Preventive maintenance).
- Strengthen leadership to drive continuous improvement.
- Develop skills to implement and sustain change.
Target Audience
This course is suitable for those who lead improvement programs, have operational responsibility or quality responsibility, and others who are focused on collaboration and maintaining an overall perspective on improvement work.
Course Content
The course focuses on providing leaders with methods and tools to achieve:
- Common Goals: Create clarity and alignment around strategic goals and break them down into operational objectives that engage and guide the entire organization.
- Operational Control: Establish structures and habits that improve oversight, predictability, and efficiency in operations.
- Continuous Improvement: Free up time for improvement by developing strong work routines, strategic focus, and tools that drive ongoing process development and performance.
Course Topics
- Identify customer and stakeholder needs (Voice of the Customer, VOC) and define KPIs that reflect business goals.
- Break down KPIs into operational objectives that are concrete and actionable.
- Use mind mapping and roadmaps to identify improvement areas, prioritize initiatives, and plan the path toward goals.
- Establish processes that meet customer demands and strategic objectives.
- Implement visual management tools like board meetings and dashboards to monitor and manage process performance.
- Optimize the workplace with the 5S methodology and develop Leader Standard Work for consistency and efficiency.
- Implement preventive maintenance and OEE to maximize the lifespan and efficiency of machinery and equipment.
- Ensure knowledge in the organization about what affects process and subprocess performance.
- Free up time for improvements by establishing robust work routines and maintaining control over daily operations.
- Use strategic goals and visual management to identify opportunities for improvement and adjust processes proactively.
- Build a culture of continuous improvement through engagement and systematic follow-up.
The course places great emphasis on practical methods and solutions that can be implemented immediately to achieve measurable improvements in your organization.
Tools & Methods
- Brainwriting
- Voice of the Customer (VOC)
- Requirement (CTQ) Tree
- Defining KPIs (Key Performance Indicators)
- Operational Definition
- Strategic Goal Setting
- Process Walk / "Go to Gemba"
- Problem Statement
- Specific Goals
- Project Selection
- Project Charter
- Communication Plan
- Context Diagram
- High-Level Process Map (SIPOC)
- Process Variable Mapping
- Value Stream Mapping
- Prioritization Matrix
- 5S
- Preventive Maintenance (OEE)
- Leader Standard Work
- Visual Management and Board Structure
Some methods and tools are described at an introductory level, while others are covered in depth.
Diploma & Certification
Diploma: To receive a diploma, you must have attended at least 3 out of 4 course days.
Certification: To become certified, you must meet the diploma requirements and successfully implement one of the solutions described under "Course Topics."
Certification is granted if Lean Tech approves the approach, tool usage, and documentation.
Practical information
Courses can be arranged on request and customized to your business needs.
Your own data can be used in examples and exercises.
Open courses are arranged according to the Course Calendar.
You can start e-learning when you want. You have access for a year and unlimited attempts to successfully complete multiple-choice exam.
Lunch, refreshments, and drinks during classroom training are included, and you receive a course completion certificate.
Location
Course location varies; check "Place" in Course Calendar.
Lean Tech is located at Kristoffer Robins vei 13 (0978 Oslo) and organizes courses here.
We have an agreement with Thon Hotels and organize courses in other locations as needed.
Registration
Instructor
Sissel Pedersen Lundeby is IASSC (International association for Six Sigma certification) accredited trainer associate:
"This accreditation publically reflects that you have met the standards established by IASSC such that those who participate in a training program led by you can expect to receive an acceptable level of knowledge..."
Sissel has a Master in Chemical Engineering and more than 20 years' experience within manufacturing and environmental technology. She has practiced Lean Six Sigma since 2002, completing Black Belt projects and certification through Cytec (2004) and IASSC (2017).
She use Lean Six Sigma to create measurable results and want her course participants to be successful improving their processes. That's why her training focus on practical application.
Feedback
"Inspiring, professionally competent, popularize a theoretical discipline"
Espen Fjeld, Commercial Director at Berendsen
"Academic highly skilled and clear performance. Fun and builds trust"
Jon Sørensen, Production Manager at Berendsen
"10/10 good at reaching everyone"
Erlend Stene, Sales leader at Berendsen
"Clear and well presented. Good at asking questions and listen (check understanding)"
Morten Bodding, Production Manager at Berendsen
"Made a difference, engaged and skilled"
- Participant from EWOS
"You are inspiring, positive and professionally skilled"
- Participant from EWOS
Anonymous feedback:
"Clear presentations and well explained"
"I thought it was very rich, with good examples that made me reflect"
