value stream mapping

Value Stream Mapping - VSM

A Value Stream Map visually displays the flow of steps, delays and information required to deliver a product or service to the customer. It helps you identify wastes and reduce the lead time.

The course is 2 days where half of the time is teaching, and the rest of the time is games and practical exercises.

We will practice by playing a Lego game. The Lego game was developed by John Bicheno at the Lean Enterprise Research Center at Cardiff Business School, and later developed by Joakim Hillberg at Revere in Sweden.

The game is used by companies, universities and consultants in several countries to provide practical experience and understanding of Lean Six Sigma principles.

The game will give you hands-on experience with 8 wastes, 5S, Single piece flow, batch size, changeover reduction, Takt time, workload balancing, process analysis, inventory, information, communication and planning. You need excel during the exercises and will get an excel template to perform the analysis.

This course enables you to:

  • Identify a value stream
  • Plan and perform data collection
  • Plan and perform Process walks
  • Identify improvement opportunities
  • Balance processes based on demand
  • Reduce waste and improve flow
  • Achieve faster Lead times

Course content:

  • Introduction to Lean Six Sigma
  • Process mapping
  • What is a value stream map?
  • Operational definition of metrics
  • Data collection
  • Process walk
  • Identify opportunities
  • 8 wastes
  • Value-adding versus non-value-adding activities
  • Customer demand 
  • Calculate "Takt" based on customer demand
  • Balancing processes based on "Takt"
  • Cross training & Standard work
  • Inventory analysis
  • Process analysis
  • % complete and accurate
  • Push versus pull
  • Single piece flow versus batch production
  • Future state map
  • Improvement metrics

Process map advantages:


To improve a process, you must describe the process in a way that is easy to understand. Process maps are an important and powerful tool for improving the effectiveness and efficiency of a process. In this course you will learn how to describe the flow in the value stream through process mapping. Here are some advantages with process maps:

  • It is a visual way to see the overall process.
  • It helps all process members to understand their part in the process, and how their process fits into the bigger picture.
  • It describes how activities are performed and the flow.
  • It can be used for training new people.
  • It eases the decisions of where to measure to improve a process
  • It will help you understand where problems arise and what causes they may have
  • It complements analytical tools by providing guidance for data collection of possible root causes.
  • It identifies important characteristics you need to consider improving a process.
  • It links the individual steps together and highlights the total effort and flow needed to meet the business and customer needs

Practical information

The course is arranged on request from companies with 6-15 participants. Courses can be tailored to your business needs, and your own data can be used in examples and assignments. 

Open courses are arranged according to the course calendar. 

Online course & online course with coaching can be started whenever you want. 

Lunch, refreshments and drinks during classroom training are included, and you receive a course certificate upon completion.


Classroom training is organized at the locations Lean Tech disposes at Lillestrøm (Svelleveien 33). Good access to parking spaces. It's 2 km from Lillestrøm train station.

Lean Tech has an agreement with Thon hotels and can set up courses elsewhere if needed. It is also possible to arrange business courses at the Company's location.



Instructor Sissel Pedersen Lundeby is IASSC (International association for Six Sigma certification) accredited trainer associate (only-one in Norway per August 2019):

"This accreditation publically reflects that you have met the standards established by IASSC such that those who participate in a training program led by you can expect to receive an acceptable level of knowledge transfer consistent with the Lean Six Sigma belt Bodies of Knowledge as established by IASSC."

Sissel has a Master in Chemical Engineering from NTNU (Norwegian University of Science and Technology) and 20 year's experience within manufacturing and environmental technology. In 2002 she started working at a US company where she was introduced to Six Sigma and completed her Black Belt certification. In 2017, she was also certified Black Belt through IASSC.

Sissel has positive experience using Lean Six Sigma to improve and focuses on measurable results. The courses use practical, recognizable examples and communicate Lean Six Sigma in a way that is easy to understand.


"Inspiring, professionally competent, popularize a theoretical discipline"

Espen Fjeld, Commercial Director at Berendsen

"Academic highly skilled and clear performance. Fun and builds trust"

Jon Sørensen, Production Manager at Berendsen

"10/10 good at reaching everyone"

Erlend Stene, Sales leader at Berendsen

"Clear and well presented. Good at asking questions and listen (check understanding)"

Morten Bodding, Production Manager at Berendsen

"Made a difference, engaged and skilled" - Participant from EWOS

"You are inspiring, positive and professionally skilled" - Participant from EWOS

Anonymous feedback:

"Clear presentations and well explained"

"I thought it was very rich, with good examples that made me reflect"


  • daryl powell"I was very impressed with Sissel's Lean Six Sigma knowledge. She makes it easy to identify improvements and create results"
    - Daryl Powell, Research Manager, Sintef ManufacturingValue stream mapping
  • eivindwilloch.original"Sissel has proven herself as a competent and committed employee. She has been an important contributor to make good progress in the projects she has worked with. At the same time she is accurate and has good quality of the work she performs."
    - Eivind Willoch, Project Manager, Cambi AS lean engineering
  • benchmarking"We are very happy with the work carried out. We was not very clear what the order was, but with your background and expertise the outcome was what we were looking for and a document we will benefit from in the future"
    - Roger Søråsdekkan, Site Leader at Allnex, Norwaybenchmarking
  • kjelleven rez"We hired Lean Tech to develop monitoring program for air emission. The assignment was delivered with the correct content at the right time. Recommended." monitoring program
    - Kjell Even Misfjord, SHE manager at Allnex, Norway  
  • rsz 1thomasløvik"Sissels ability to quickly understand the issue, as well as her commitment and expertise is impressive. Her analytical and thorough contribution to our monitoring program has been precise and targeted, and very educational. " monitoring program
    - Thomas Løvik, HSEQ advisor at TWMA, Norway
  • Joakim Holm Hansen"Very nice and professional service. Delivered a good job within deadlines" verdistrømsanalyse
    - Joakim Holm-Hansen, Plant Manager at Solenis, Norway
  • Feedback from course participants:
    "Inspiring, professionally competent, popularize a theoretical discipline."
    "Made a difference, engaged and skilled."
    "Academic highly skilled and clear performance. Fun and builds trust."
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