Process improvement

Process Improvement

Do you have a problem you haven't been able to solve properly — or improvements that don't last?

Format: Tailored in-house training for teams of 4–8 people. Duration and content are adapted to your needs.

You work on a company-specific challenge and learn the methods you actually need along the way. It's the fastest path from problem to lasting solution.

Who is this for?

This course suits teams that:

Have a concrete problem related to quality, time or cost that hasn't been solved effectively.
Want to learn systematic problem solving and improvement methodology while solving a real problem.
Want to build internal Lean Six Sigma and DMAIC competence — tailored to their own processes and data.
Need structure to prioritise the right actions and ensure improvements last over time.

This course is particularly well suited for teams in manufacturing companies with complex processes — where problems tend to involve multiple departments, many variables, and where cause-and-effect relationships are not obvious.

Includes course certificate

What will you get out of this?

You solve a problem you have chosen to prioritise — using your own data and your own processes. Seeing real results in your own organisation is the best way to learn a new method.
A structured method for solving company-specific challenges — based on facts and analysis, not guesswork.
Competence in DMAIC: from understanding and defining the problem, to proving root causes and implementing actions that last.
Hands-on experience with tools that are directly relevant to your processes and data.
A team that speaks the same language and works towards shared goals.

Course certificate upon completion.

What do customers say?

«Your Lean Six Sigma workshops were exceptionally effective, offering actionable insights that drove immediate improvements. I highly recommend Lean Tech for your professionalism and expertise.»

Cyrus Zareen, (former) President, Ekornes Beds AS

How the course works

Needs assessment: We start with a conversation about the challenge you want to solve and what the team needs to learn. Based on that, we put together a plan with content and duration.

Delivery (normally 2–5 days): The course combines training in the Lean Six Sigma methodology with practical work on a company-specific challenge. You use your own data and your own processes — and learn the tools where they are relevant.

Tools adapted to your needs: Depending on the problem, the course may include process mapping, root cause analysis, Statistical Process Control (SPC), Measurement System Analysis (MSA), hypothesis testing, Design of Experiment (DOE) and more. See an overview of all tools and methods we teach.

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Lean Six Sigma and DMAIC fundamentals

What Lean Six Sigma is, what you can achieve and how DMAIC structures improvement work from problem to lasting results.

Define: Understand the problem and set goals

Based on specific customer needs and key metrics, we prioritise the problem, set specific goals and define measurements.

Measure: Map the current situation

Process mapping, separating value-adding and non-value-adding activities, understanding variation and capability.

Analyze: Prove root causes

Graphical and statistical analysis, separating normal and special cause variation, determining what is actually driving the problem.

Improve: Solve the root causes

Prioritise and implement the right actions, calculate the effect of improvements, reduce risk of change.

Control: Ensure lasting results

Follow-up, control plans and structures that ensure improvements hold over time.

Tools adapted to your needs

Depending on the problem, the course may include:

Included:

Course documentation and templates
Course certificate upon completion

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Practical information

Courses can be arranged on request and customized to your business needs.

Your own data can be used in examples and exercises.

Open courses are arranged according to the Course Calendar.

You can start e-learning when you want. You have access for a year and unlimited attempts to successfully complete multiple-choice exam.

Lunch, refreshments, and drinks during classroom training are included, and you receive a course completion certificate.

Location

Course location varies; check "Place" in Course Calendar.

Lean Tech is located at Kristoffer Robins vei 13 (0978 Oslo) and organizes courses here.

We have an agreement with Thon Hotels and organize courses in other locations as needed.

Registration

Instructor

Sissel Pedersen Lundeby is IASSC (International association for Six Sigma certification) accredited trainer associate:

"This accreditation publically reflects that you have met the standards established by IASSC such that those who participate in a training program led by you can expect to receive an acceptable level of knowledge..."

Sissel has a Master in Chemical Engineering and more than 20 years' experience within manufacturing and environmental technology. She has practiced Lean Six Sigma since 2002, completing Black Belt projects and certification through Cytec (2004) and IASSC (2017).

She use Lean Six Sigma to create measurable results and want her course participants to be successful improving their processes. That's why her training focus on practical application.

Feedback

"Inspiring, professionally competent, popularize a theoretical discipline"

Espen Fjeld, Commercial Director at Berendsen

"Academic highly skilled and clear performance. Fun and builds trust"

Jon Sørensen, Production Manager at Berendsen

"10/10 good at reaching everyone"

Erlend Stene, Sales leader at Berendsen

"Clear and well presented. Good at asking questions and listen (check understanding)"

Morten Bodding, Production Manager at Berendsen

"Made a difference, engaged and skilled"

- Participant from EWOS

"You are inspiring, positive and professionally skilled"

- Participant from EWOS

Anonymous feedback:

"Clear presentations and well explained"

"I thought it was very rich, with good examples that made me reflect"

+ - Frequently asked questions (click to see content) Click to collapse

What makes this course different from other Lean Six Sigma courses?

Most courses teach you the methodology. This course uses the methodology to solve a real problem in your organisation. You don't learn Lean Six Sigma in theory and then apply it on your own — you apply it directly, with support along the way. It's the fastest path from training to measurable results.

What kinds of problems is this course suited for?

The course suits challenges related to quality, delivery precision, lead time, cost or process performance. We have delivered courses for companies in furniture manufacturing, pharmaceutical industry, process industry and more.

How many people should participate?

The course is designed for teams of 4–8 people. It is an advantage if the team has the necessary knowledge of the process being improved.

How is content and duration determined?

We start with a conversation about the challenge and your needs. Based on that we put together a plan. Normal duration is 2–5 days, distributed according to need.

Can we use our own data?

Yes. The course is based on working with your own processes and your own data.

Is this relevant to our industry?

The method is industry-neutral. The course is particularly well suited for teams in manufacturing companies with complex processes, where multiple departments are involved and cause-and-effect relationships are not immediately obvious.